Remote Tutoring

Cancellation Policy

**ALL SESSIONS*** ​A non-refundable, minimum deposit of $15 is required to reserve the date and time of a tutoring session. Rescheduling and cancelling is available online 3+ days before the scheduled session, at no cost. Cancellations with fewer than 3 days before the session receive a refund for the amount paid minus the non-refundable deposit. Reschedules can use their current deposit for the new session. If you run into booking issues, please contact Addie. Rescheduling and cancellations that occur more than 3 times in a 6-month period will result in a $15 no-show fee (on top of the non-refundable deposit) for any future rescheduling/cancellations. Frequent reschedules/cancellations may result in refusal of future services. If Addie is unable to attend a scheduled tutoring session with 3+ days' notice to the student, the student will be invited to reschedule or cancel for free. If Addie is unable to attend a scheduled tutoring session with fewer than 3 days' notice to the student, the student will be invited to either cancel with no fee, or reschedule and receive a $15 discount on a future booking made within 30 days. If Addie cancels or reschedules more than 3 times in a 6-month period, you are welcome to find a different tutor because apparently I have dropped the ball somewhere and I can't find it. ​​ ***TWO-STUDENT SESSIONS*** Two-student sessions are offered at a discounted price and include an additional time. If neither student can attend, the session may be rescheduled or cancelled according to the policies above. ​If only one student cannot attend, Addie must be notified as early as possible. The remaining student can opt to: - Reschedule or cancel the two-student session according to the policies above; - Cancel the session according to the policies above, and book again as a single student; - Keep the session as scheduled: If the remaining student would like to keep the session, a partial refund will be given. The partial refund will be calculated based on the full amount paid minus the standard price for a single student session with the same session duration. Example: Two students booked a 45-minute session to cover one study focus for a session price of $70. A week before the session, one student realizes that they can no longer attend. The remaining student wants to keep the time slot, and notifies Addie. A 45-minute session for a single student is $45. Therefore, the refund is $25.

Contact Details